Grupo Consupago companies dominated customer complaints, accounted for 69% of all complaints against regulated lenders in 2019

Two Grupo Consupago subsidiaries, Consupago SA de CV and Opcipres SA de CV, generated 69.9% of all borrower complaints – 63,702 complaints out of 91,024 total – against regulated lenders  in 2019, according to financial consumer protection body CONDUSEF. Consupago …

Read moreGrupo Consupago companies dominated customer complaints, accounted for 69% of all complaints against regulated lenders in 2019

Mexican Federal Office of the Consumer (PROFECO) actions against Chedraui stores for food price increases

ChedrauiLeaks is tracking Chedraui stores across Mexico where sales were temporarily suspended by the Mexican Federal Office of the Consumer (PROFECO) after PROFECO found excessive price increases in some individual staple goods, according to press reports. ChedrauiLeaks will post updates …

Read moreMexican Federal Office of the Consumer (PROFECO) actions against Chedraui stores for food price increases